Hallmark Gold Crown gift cards may be used to purchase merchandise at participating Hallmark Gold Crown stores or online at InComm InCentives.com. Gold Crown gift cards may be shipped to anyone with a valid address within the United States. We cannot ship gift cards to Canada or other international addresses at this time.

Gold Crown gift cards may be purchased at participating Gold Crown stores or on Hallmark.com for a minimum value of $5 and a maximum of $150.

Personalization is easily completed during the short gift card order process.
Each Hallmark Gold Crown gift card you order is sent in a Hallmark note card (no additional charge) that can include a personal message to the recipient along with your name.
Note: gift cards will be affixed to the inside left panel of the note cards.

Yes, absolutely. You may order more than one Hallmark Gold Crown gift card with different designs, dollar amounts, and personalization options within one order.

For questions about the Hallmark Gold Crown gift card program, please call 1-866-601-5924, Monday through Friday, 7:00 a.m. - 7:00 p.m. Central Time. You can also email gift-card related issues and/or questions to Questions_MN@engage.InCommInCentives.com. If, after receiving your Gold Crown gift card, you have questions about the card’s balance, difficulty using the card, etc., please contact 1-800-HALLMARK.

We accept Visa, MasterCard, American Express and Discover.

Your credit card will be charged at the time your order is placed. This purchase will appear on your credit/debit card statement as “InComm InCentives.”

When purchasing a Hallmark Gold Crown gift card on Hallmark.com you are directed to a site operated by Hallmark's third-party partner, InComm InCentives. To purchase Hallmark merchandise, you will need to go to Hallmark.com and make those purchases in a separate transaction.

Shipping time will depend upon the delivery method. You will receive an email confirming your order shortly after it is submitted. Orders that are submitted by 12 noon Central Time will be shipped within 1 business day. Orders placed after 12 noon Central Time will be shipped within 2 business days. Standard delivery on gift cards is through the U.S. Postal Service, so delivery can take up to 2 – 10 business days. Shipping charge for gift card orders sent via the U.S. Postal Service is $1.95.

We can send your gift card order via FedEx next-day service for an additional $20. Please allow 1-2 business days for processing before your order is shipped via expedited delivery. FedEx offers Saturday delivery to most, but not all, U.S. ZIP codes.

Gift cards may be shipped to valid addresses within the United States. We cannot ship Gold Crown gift cards to Canada or other international addresses at this time.

Gold Crown gift cards may be used toward purchases at any participating Hallmark Gold Crown store or online at InComm InCentives.com.
Note that Gold Crown gift cards used for online purchases must feature an 8-digit PIN on the back of the card.  New Gold Crown gift cards currently sold on Hallmark.com and in most Hallmark Gold Crown stores feature these PINs.  If you have a Gold Crown gift card that does not feature a PIN and would like to use it toward a purchase on Hallmark.com, please call 1-800-HALLMARK.

Your Hallmark Gold Crown gift card may be used for making purchases at participating Hallmark Gold Crown stores.  Except where required by law, it may not be redeemed for cash.  If lost or stolen, report this card number to a participating Hallmark Gold Crown store to obtain replacement for the value remaining at the time of the report.  You may check your balance at participating Gold Crown stores or on Hallmark.com.

No, your Hallmark gift card does not expire, nor does it lose value over time.

Hallmark gift card purchases are non-refundable and cannot be redeemed or exchanged for cash (unless required by law). Greeting cards ordered with a gift card purchase cannot be exchanged or refunded.

Hallmark Gold Crown gift cards are reloadable at any participating Hallmark Gold Crown store.

a. Visit any participating Hallmark Gold Crown store and ask a sales associate to check the balance for you.
b. Check your balance online at InComm InCentives.com.

Keeping your information secure is our priority. When you place orders through our site, you will transmit your order information, including your credit card number, to our secure server. Our secure server uses Secure Sockets Layer software (SSL), which allows us to receive information that your Web browser encrypts and transmits to us. SSL encryption technology is designed to prevent the unauthorized viewing and downloading of your order information.

No. We are just as concerned about ensuring your privacy and safety as you are. We will not trade, rent, or sell your personal information. We will also never share your credit card number, e-mail address, or other personal information without your prior authorization. For more information, please visit our Privacy & Security Statement page at    https://content.engage.incommincentives.com/ClientDocs/pdfs/privacy-securities-policies.pdf.

InComm InCentives will take your order, process the payment and send the gift card to you or your designated recipient. InComm InCentives is a wholly owned subsidiary of InComm InCentives and specializes in business incentive solutions designed to create engaged employees and loyal consumers. Visit InCommIncentives.com to learn more.