GCO
Award Ordering FAQs

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Premiere Choice Awards
 
What is a Premiere Choice Award?
The Premiere Choice Award is a unique tool that is redeemed for gift cards to hundreds of retail, restaurant, travel, and entertainment options.  The award allows recipients to select EXACTLY what they want.
How do the Awards work?
It's a simple process. The Award is given to the recipient, who then selects the gift cards they most desire. Awards can be ordered and redeemed easily online or by mail-in redemption.
When will I receive the Award(s) I ordered?
You will receive an e-mail confirming your order a few minutes after the order is submitted. The delivery method for your award (US Mail, FedEx or e-mail) will be based upon the options you selected during the ordering process. Orders up to 1,000 awards that are submitted by 12 p.m. Central time will be shipped the same business day. Orders over 1,000 pieces will require additional processing time. All other orders may not ship until the next business day.
Can the Awards be personalized?
It's up to you. If you choose to personalize the Awards, simply add a recipient name, a custom message, and your name, company name, or logo. However, blank Awards (no recipient name on the award) are handy to have on hand for on-the-spot recognition needs.
Does the Premiere Choice Award expire?
No, the Award does not have an expiration date. However, some individual retailer gift cards/certificates may expire. Award recipients can call our Customer Service Consultants Monday - Friday, 7:00 a.m. - 7:00 p.m. Central time, at 800-765-4438 with questions.
How can I place a large order quickly?
You can upload a data file directly from your PC to our Web site in minutes using the Order Import process. Order Import is an easy way to customize the message, background pattern of awards, dollar amount, and other data field information. If you send the same style of award to recipients on a monthly or quarterly basis, we can save your file format on your account for quick and easy access when placing future orders!

For information or help with placing large orders, call our Customer Service Consultants at 800-765-4438.
Is online ordering safe?
We invoke a secure software technology, Secure Sockets Layer (SSL), whenever you enter personal information on Engage.InCommInCentives.com to ensure that you enjoy a safe online shopping experience. The SSL software encrypts your order information to prevent the decoding and misuse of your information by unauthorized individuals.

Some versions of browsers and some firewalls do not permit communication through secure servers. In this case, you will be unable to connect to the server so you won't have to worry about mistakenly placing an order through an unsecured connection. If you can't get access to the secure server for whatever reason, please call our Customer Service Consultants at 800-765-4438.
What denominations are available?
The Premiere Choice Award is available starting at $10, increasing in $5 increments.

What if I have additional questions about ordering Awards?
Please call us Monday through Friday, 7:00 a.m. - 7:00 p.m. Central time at 800-765-4438.   You can also email us at Questions_MN@engage.InCommInCentives.com.